Pbteen Sucks Customer Reviews and Feedback

From Everything.Sucks

Pottery Barn is an American upscale home furnishing store chain and e-commerce company, with retail stores in the United States, Canada, Mexico and Australia. Pottery Barn is a wholly owned subsidiary of Williams-Sonoma, Inc. The company is headquartered in San Francisco, California. Pottery Barn also operates several specialty stores such as Pottery Barn Kids and Pottery Barn Teen. It has three retail catalogues: the traditional Pottery Barn catalogue; Pottery Barn Bed + Bath to focus on its bed and bath lines; and one for outdoor furniture.

One angry customer wrote this about Pottery Barn on sitejabber.com: I just received the Pottery Barn Teen, Blaire tall dressers. With tax and delivery fee, I paid over $1,000. Wow, I wish that I had done some homework beforehand. It is beyond cheap, horrible, disappointing quality - wow, unbelievable rip off. Worse than IKEA furniture quality... :( I would like to give -10 stars, if I can, compare to its price


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Former Employee - Assistant Demand Planner says

"I worked at Pottery Barn Teen full-time Cons: Poor pay, management, work/life balance, morale, systems."

Former Employee - Manager says

"I worked at Pottery Barn Teen full-time for more than 3 years Cons: The company culture is toxic, management from the top down do not care about you and actively promote unsafe and mentally unhealthy working enviroments. If you work on the retail side you will never be given the optio to move to the corporate side"

Former Employee - Associate Store Manager says

"I worked at Pottery Barn Teen full-time Cons: Not enough payroll, like every other retail environment."

Former Intern - Anonymous Intern says

"I worked at Pottery Barn Teen Cons: In terms of day to day jobs, most of the interns felt there were days when their was either nothing we were told to do or were being sent to do tasks that were not in their job description"

Frederic Youssef says

"Worst place to buy from. Stay away. Liars and scammers!"

Michelina D says

"Worst experience with customer service. Product Was faulty. Still waiting for a replacement and no one in customer service can help! They keep saying it is being escalated and still no response! Sent a couple of emails and still no response. Fantastic customer service Potter Barn, thank you. Don’t waste you’re time. Product costs are high and quality is definitely well below standard."

jami henriksen says

"Horrible quality. Bought a sectional was told they stand behind their products spent double on sectional. Within two years back seams are falling apart. Does not back to wall or have anything that runs it to justify seams falling apart. Cushions do not hold shape. Customer service will not address as its 2 years old. A 8,000 dollar couch should hold up more than 2 years."

Cat says

"Pottery Barn has gone downhill over the past 3 years. I use to get quality products delivered in perfect condition. Now, you are lucky to get what you ordered. I ordered a pillow cover and received a Christmas tree. Huge hassel because then they took forever to get me the credit. DO NOT ORDER ONLINE. ONLY SHOP IN THE STORE if you have to. Best to shop eslewhere."

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